Vodacom Night Shift rewards Prepaid and Top Up customers for recharging by a minimum of R12 by allocating a free Night Shift bundle.
Night Shift Recharge Allocation:
The recharge allocation is only available to qualifying Prepaid and Top Up customers.
Prepaid LTE, Daily Free Calls and Prepaid 79c customers are excluded from the Night Shift recharge, and will not receive the allocation on recharges of R12 or more. Customers with an active allocation who migrate to Daily Free Calls will forfeit their Night Shift allocation.
Night Shift Recharge allocation is not available to Postpaid, Community Service and CST Management SIMs.
Prepaid and Top Up customers are required to recharge with R12 or more (on a single recharge) and will receive 7 days of FREE calls from 12am till 5am daily.
The allocation only applies to "on-net" voice calls (Vodacom to Vodacom) made from 00h00 to 05h00, (including qualifying "CallBack" calls).
Qualifying customers will be limited to 60 minutes of Night Shift calls daily.
Customers who qualify for the Night Shift allocation through a recharge (recharge of R12 or more) will only receive one (1) free Night Shift allocation subscription regardless of the number of subsequent qualifying recharges within that 7-day Night Shift period and will only receive one (1) refund per 7-day period.
Calls going between the Time Windows will be applicably charged for.
Recharges via airtime transfer will not activate the Night Shift allocation.
The Night Shift allocation will over-ride the Vodacom4Less discounts for qualifying customers.
4U customers who are on the Airtime Discount Loyalty tariff plan (through Talking Points) will also be eligible to participate.
"Call sponsored" calls will not be zero-rated at and will be charged at the Prepaid and Top Up customers' tariff plan as per the existing Call Sponsor rules.
Customers who qualify for Night Shift will receive a SMS confirming their participation upon their qualifying recharge.
The following recharges are included in the offering:
All physical & Electronic recharges more than R12
All Flexi recharges more than R12
All Instant Top Up recharges more than R12
The following recharges/ vouchers are excluded from the Night Shift Recharge allocation:
Big Bonus Voucher
Prepaid Passport Voucher
R120 Incomer Voucher
R49 SMS voucher
R5 and R10 voucher
All Airtime transfer transactions
All flexi's lower than R12
SMS and Data bundle purchases
Blackberry, MEEP and HSDPA purchases
Rewards Company recharges
Any Vodacom Add Money corrections, etc.
Recharge Type FX (manual fixes)
SIGI recharges
SIGI Management Recharges
Starter Pack pre-loaded airtime
Top Up subscription credit
Emagine recharges/refunds
The following call types will not be free in the Night Shift period
Roaming Calls
International calls
Premium rated calls
Video Calls
Through Connect
Reverse Charge
SMS, MMS, Data
SVS
General Service calls
VAS calls
Directory Enquiry calls
Reconnect
Message forwarding
Fax Out dial
Customers will only receive one 7-day Night Shift access in a 7 day period irrespective of the number of recharges performed within that period. For example: If you recharge with R12 on Monday you will receive 7 days FREE Night Shift. Should you recharge again on Wednesday in the same week you will not get another 7 days of Night Shift - you will need to recharge on day 8 to qualify again.
The duration of the allocation may be extended or curtailed at the discretion of Vodacom.
Night Shift Subscription Service
The Night Shift Subscription service is only available to qualifying Prepaid and Top Up customers.
The Night Shift Subscription service is not available to customers on the Prepaid LTE and 79c prepaid price plans.
The Night Shift Subscription service is not available to Postpaid, Community Service and CST Management SIM's;
The 7-day service will run for 7 days from the date of activation, and the 30-day service will run for 30 days from the date of activation.
You will have 60 minutes, daily, to make FREE on-net calls from 12am - 5am (Video calls are excluded from the offering).
Calls outside the Night Shift time window (12am to 5am) will be charged at your applicable tariff plan rates.
When your 60 FREE minutes have been used, all calls made during the Night Shift period will be charged at your applicable tariff plan.
Conference calls will be included in the Night Shift subscription service and the initiator of the call will be charged from his/her Night Shift bundle.
"Call sponsored" calls will not be zero-rated and will be charged at the applicable Prepaid and Top Up customers' tariff plan rates as per the existing Call Sponsor rules.
The following call types will not be free in the Night Shift period:
All balances will be available via existing balance enquiry:
*135#, includes Summary, Detailed and Promotional balance checks
General
Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
Vodacom reserves the right to limit the Service in regions or areas where there is limited network capacity (high congestion) in order to maintain consistent quality of service.
Vodacom reserves the right to alter or terminate the Service in order to prevent a catastrophic impact on the network.
While Vodacom will use its reasonable endeavours to provide the Service, it does not commit to the uninterrupted supply of the Service, due to potential capacity limitations on the network.
Vodacom reserves the right to suspend, cancel or convert the Service with reasonable notice.
Vodacom reserves the right to change and/ or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
