VODAPAY MAKES MONEY MANAGEMENT EVEN EASIER

Withdraw your cash nationwide

VodaPay gives you the freedom to use the money in your VodaPay Wallet however you like.

The withdraw option allows VodaPay customers to instantly Cash Out their money from their VodaPay Wallet at
our extensive network of Cash Out partners, including:

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cash-in-kazang
cash-in-boxer
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Ts&Cs Apply

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How to withdraw money from your VodaPay Wallet

  • 01
    CHOOSE A CASH OUT PARTNER

    Select the Cash Out partner where you would like to withdraw your money.

  • 02
    ENTER THE AMOUNT

    Specify the amount as well as the pin that you will use when you Cash Out your money at the selected Cash Out partner.

  • 03
    VISIT YOUR SELECTED CASH OUT PARTNER

    Show the cashier or agent your voucher number and enter the pin to get your physical cash. If cashing out at an ATM enter the voucher number and PIN to get your physical cash.

Download VodaPay Now
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WHY YOU SHOULD GET VODAPAY TODAY
Cash Out makes withdrawals easy
  • Nationwide Cash Out network to easily access your physical cash
  • Instantly convert your virtual cash into physical cash
  • We're constantly adding new partners to make drawing cash easier.

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FAQs

Everything you need to know...

    1. Is there a limit to the amount I can withdraw from my VodaPay Wallet?

    Yes. This depends on the VodaPay Wallet level that you are on. Please refer to our VodaPay Wallet Ts&Cs for the wallet limits per the wallet level.

    2. What do I need to present to the cashier or agent when I want to withdraw money?

    On arrival at your selected retailer, inform the cashier that you are withdrawing money from your VodaPay Voucher. Present the VodaPay voucher to the cashier or agent and they will hand you the card machine to key in the pin that you generated on your VodaPay app. Once that process is complete, you will get your money instantly. If you selected to withdraw at an ATM, you will need to go to the nearest Cash Express ATM, key in the voucher reference number and the pin that you generated for the VodaPay app. Once the process is complete, you will get your money instantly.

    3. Will I incur any fees when I withdraw my money from my VodaPay Wallet?

    Yes, there is a small transactional fee for withdrawal. This is R8.00 plus 1% of the withdrawal amount if you are withdrawing at a retailer or an agent. If you selected to withdraw at an ATM, you will be charged R8.00 plus 2% of the withdrawal amount.

    4. Are there any restrictions on the outlets where I can withdraw my cash?

    VodaPay has a list of growing Cash Out partners including Kazang, Pick n Pay, Boxer, OTT and Cash Express ATMs. We will continue adding more cash out partners.

    5. Is it necessary to maintain a minimum balance in my VodaPay Wallet to initiate a withdrawal?

    There is no minimum balance that a VodaPay user needs to maintain on the VodaPay wallet. However, the minimum withdrawal amount is R50 and to initiate the withdrawal you need to have at least R60.00 in your wallet so that you can cover the withdrawal amount plus fees that will be charged for the withdrawal.

    VodaPay wallet transactions are powered by Bidvest Bank Ltd (2000/006478/06)