Vodacom (Pty) Ltd and Vodacom Payment Services (Pty) Ltd (“Vodacom”) is giving you the opportunity to participate in the “V-UP Summer Promotion (the “Promotion”) whereby you stand a chance to win a variety of coupons (a “Coupon”) that can be redeemed on the VodaPay App.
These terms and conditions shall govern your participation in the Promotion.
The terms and conditions applicable to the relevant coupon will apply., which are separate to these “V-UP “Summer Promotion terms and conditions.
Duration
The Promotion will run from 01 October 2024 to 28 February 2025 (the “End Date” and the promotion period will be referred to as the “Promotion Period”).
The Promotion Period may be extended or curtailed at the discretion of Vodacom.
Rewards
By meeting the eligibility requirements set out in the Promotion Terms and Conditions, published by Vodacom (Pty) Ltd, you are eligible to receive Coupons as rewards.
You are eligible to receive only one or more Coupons for the duration of the Promotion Period.
You will be advised of your Coupon by SMS and/or a message in the VodaPay App. Your coupon can also be found in the rewards page on VodaPay app.
The Coupon will be in the form of an electronic Coupon that will be issued to you via SMS and/or the Vodapay App. Any Coupon you receive as a Coupon will be subject to the Coupon terms and conditions that will be set out in the Coupon presented to you electronically. The Coupon terms and conditions will include information relating but to limited to:
the applicable partner for which the Coupon is valid; and
the Coupon validity period; and
the Coupon redemption process.
Vodacom reserves the right to revoke the Coupon issued to you as part of the Promotion in the event that you request a refund or reversal of the Transaction.
If the Coupon is specific to a partner within the VodaPay app, the Coupon may only be redeemed for a discount through this partner and no other merchant or partner. Possible partners for which users may win Coupons:
OneDayOnly
DStv, prepaid utilities (electricity/water) or other Bill payments
Vouchers
Dischem
QuickBus
SA Gold Bits (also referred to as Goldbits)
Personal Information
Vodacom respects the right to privacy and takes the protection of your personal information seriously. Vodacom will only use your personal information for the purposes of the Promotion as stated in these terms and conditions and in accordance with Vodacom’s Privacy Policy available on, http://www.vodacom.co.za/vodacom/terms/privacy-policy.
You hereby consent to Vodacom share your personal information with third parties identified by Vodacom from time to time solely for the purpose of execution of the Promotion.
In order to effect arrangements required for the coupon reward fulfilment in terms of the Promotion, Vodacom will share personal details of the respective winners, such as name and surname, contact number and banking details with a Vodacom approved third agency, for distribution of the Coupon and you hereby agree to such disclosure as is necessary to affect the Coupon fulfilment.
General
Vodacom reserves the right to suspend this promotion in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
Vodacom reserves the right to suspend, cancel or convert this Promotion on reasonable notice.
Vodacom reserves the right to change and/or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit.
Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 (CPA).
Vodacom’s decision on any aspect of the Promotion including the allocation of a Coupon will be final and binding and no correspondence will be entered into.
In the event of a dispute regarding any aspect of the Promotion and/or the terms and conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
Vodacom may refuse to issue the Coupon if these terms and conditions have not been adhered to or if it detects any irregularities or fraudulent practices.
Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming a Coupon.
Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any Coupon nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
All information relating to the Promotion which is published on any marketing material will form part of these terms and conditions. In the event of any conflict between such marketing material and these terms and conditions, these terms and conditions shall prevail.
The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: VodaPay Platform - Terms | Vodacom
Page Description
V-UP Summer Promotion (the “Promotion”) whereby you stand a chance to win a variety of coupons (a “Coupon”) that can be redeemed on the VodaPay App.
Page Title
V-UP Summer Promotion - Terms and Conditions | Vodacom
Vodacom reserves the right to suspend the service in the event of suspected abuse where non-compliant devices as specified by the regulating body ICASA are being used on the Vodacom network
Vodacom reserves the right to amend these terms and conditions and where such change is material Vodacom shall provide its customers with reasonable prior written notice before implementing such change’
The Large data contracts will be available for Top Up and Contract customers
The Large data contracts are available as either a new contract or as an upgrade
The Large data contracts will only be available as 12-month, 24-month, 30-month and 36-month contracts
The Large data contracts will be billed monthly for the total subscription amount, including device costs if applicable, as well as any other VAS services, bundle purchases or out of bundle usage.
After the initial contractual period has been completed (12, 24, 30 and 36 months), the contract will continue a month-to-month basis
Customers may terminate their large data contract during the Initial Period after activation or Renewal Period when the contract is applicable for an upgrade by giving Vodacom at least 20 (twenty) business days’ notice in writing. This kind of termination is categorised as an early cancellation.
The early cancellation of a large data contract will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and customers will have to pay all outstanding amounts in respect of the Services and/or Apparatus related to the Services, if applicable. For more information please see - https://www.vodacom.co.za/vodacom/shopping/cancel-contract
In the instance that a customer cancels their contract the cancellation should only be processed after 30 days. Customers will be allowed to use any remaining data bundles but not allowed any new bundle purchases from the day that the cancellation is initiated.
Customers that are on large data contract packages will be able to do a SIM swap
Large data contracts will be subject to standard credit vetting rules
The Large contract data allocations will have a validity of up to 60 days, or up until the end of the calendar month following the month of data allocation. i.e., Allocation is applied on the 1st of July; data is valid up until and including the 31st of August at 23:59.
All data used will be applied first against oldest active carried over unused bundles and thereafter against the most recent allocation of bundles.
All unused data at the time of bundle expiry will be forfeited.
Large data contracts will have an out-of-bundle rate of 44c. After the contract data allocation is depleted and there are no other active data bundles in the customer’s account data usage will be blocked. Customers will be allowed to use out of bundle data only if they opt into out of bundle charges.
All Large data contracts will not have SMS, MMS and Voice services enabled:
Incoming SMS, MMS and Voice calls will be allowed.
Customers on Large data contracts will be allowed to purchase multiple additional data bundles.
Additional bundles purchased on the Top Up Large data contracts will have the associated cost of additional bundles purchased deducted from the customers airtime where funds are available. If no funds are available in the customer’s airtime, no bundles can be purchased.
Additional bundles purchased on the Post-paid billing option will have the associated cost of the additional bundles purchased added to the customer’s bill.
Night Owl data will be valid for all large data contracts
The monthly Night Owl data allocations will be valid for a period of 30 days
All customers on large data contracts will receive their data usage notifications via online channels and an alternative number
All customers on large data contracts can transfer data bundles to other customers who are also on large data contracts.
The data balances associated with the large data contracts will be displayed via a summary and detailed view on the following channels:
Vodacom Online
Customer Care systems
Tobi
Customers on Large data contracts can migrate to any other price plan contract option
Downward migrations will be applicable to a downward migration fee
Upward migrations will have no migration fee applicable to them
The following migration terms are applicable:
Migrations between Postpaid contracts are effective immediately.
All other migrations will be pended until the end of the month and the new price plan will only take effect at the beginning of the next consecutive calendar month.
The successful migration into another package will always continue for contractual period the customer signed up to
Data Sharing SIM cards cannot be added to large data contracts.
All Large contract data allocations cannot be used for roaming
Large data contracts are available in the following sizes:
Price Plan Name
Anytime Data Allocation
Night Owl Data
100GB Data TopUp
100GB
100GB
200GB Data TopUp
200GB
200GB
300GB Data TopUp
300GB
300GB
400GB Data TopUp
400GB
400GB
100GB Data Contract
100GB
100GB
200GB Data Contract
200GB
200GB
300GB Data Contract
300GB
300GB
400GB Data Contract
400GB
400GB
Page Description
Large data contracts will be billed monthly for the total subscription amount, including device costs if applicable, as well as any other VAS services, bundle purchases or out of bundle usage.
Page Title
Mobile Broadband Large Data plans | Vodacom
Keywords
Mobile Broadband Large Data plans, Mobile Broadband, Large Data, plans
