VODASURE | CONTRACT COVER
Helping you stay connected

A hassle-free insurance cover that takes care of your Postpaid or Top Up contract expenses in the event of your death.

FROM R9.99 PER MONTH
How it works

You get: Postpaid or Top Up contract expenses paid, plus R5 000 to your beneficiary. 
Who we cover: Vodacom Contract or Top Up customers for just R9.99* per month

Download PDF brochure
BENEFITS

What’s in it for you?

Cover in the event of your death

Any outstanding balance on your Vodacom Contract is settled by us, and an additional R5000 is paid to your beneficiary.

Convenient monthly payments

For your convenience, premiums are added to your monthly cellphone bill.

One affordable premium for all plans

You will only pay one premium of R9.99 regardless of the price plan that you're on.

Easy claims process

To process your claim, we require a certified death certificate and ID copy.

GET PEACE OF MIND

How to get VodaSure | Contract Cover

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Buy a device online

You get Contract Cover 
with your new device

Browse our deals now
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In store

Visit your nearest 
Vodacom shop

Find a store
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How to submit a claim

  • 01
    Email claims department

    Your chosen beneficiary can email us at [email protected] to lodge a claim.

  • 02
    Send certified documentation

    Certified copy of death certificate and ID of the deceased.

  • 03
    180 days to submit

    Your beneficiary must submit the claim within a maximum of 180 days.

FAQs

Got questions? We’ve got the answers.

    When will the cover start?

    Your cover starts immediately

    • If you choose to add insurance when upgrading / buying a new device instore, you get covered as soon as your purchase is complete and you will leave the store insured.
    • If you phone us on 082 1952 to activate the cover, your cover is activated as soon as the application is completed.
    • If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
    What happens when I change my contract?

    In the event that you change your contract, your existing contract cover will be terminated and you will have to request that Contract Cover be added to your new contract.

    What is contract cover plus?
    1. If you should die during the period of insurance, we will pay a lump sum benefit equal to all the subscription fees and device financing costs in respect of the outstanding term of your Vodacom contract. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your contractual obligation to Vodacom (Pty) Ltd.
    2. An amount of R5 000 will also be paid  to your beneficiary or to your estate, if a beneficiary is not chosen to assist with any death related costs.
    3. The rights under this policy are limited to your Vodacom contract. This policy cannot be used to protect any person other than you.

    Read the Vodacom Life Assurance Company Limited Privacy Notice here and PAIA Manual here.