Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “V-Up Your Summer Vodacom Now” Competition (the “Promotion”) where customers stand a chance of winning one (1) of ten (10) Takealot vouchers to the value of R1000 each.

All participants during the term of the Promotion agree to be bound by the following Terms and Conditions:

Duration                             

1. The Promotion is open to all existing Vodacom Prepaid, Hybrid and Contract customers, including new customers who activate a new SIM on the Vodacom network or port into the Vodacom network, during the Promotional period from 10h00 on the 17^th of February 2025 to 23h59 on the 14^th of March 2025.
2. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.

Prizes

3. Weekly, during the term of the Competition, participating customers stand a chance to win a Takealot voucher to the value of R1000, as follows:
   • Week 1 (starting 17 February) – three (3) winners stand a chance to each win a Takealot voucher to the value of R1000;
   • Week 2 (starting 24 February) - three (3) winners stand a chance to each win a Takealot voucher to the value of R1000;
   • Week 3 (starting 03 March) – two (2) winners stand a chance to each win a Takealot voucher to the value of R1000;
   • Week 4 (starting 10 March) - two (2) winners stand a chance to each win a Takealot voucher to the value of R1000;
4. In total, there will be ten (10) winners in the Competition and the value of the vouchers is R10,000 (ten thousand Rand).

Eligibility

5. Customers will be required to engage with the Competition on the Vodacom Now blog and enter the required personal information.
6. Competition entrants will also need to download the Vodapay app and sign-up for the V-Up Promotion.
7. Only entries received during the Promotional period as stipulated in clause 1 above will qualify to win.
8. Only entrants who are using SIM cards that have been RICA registered are eligible to win in the Promotion. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
9. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.
10. In the event that the user of the mobile phone (i.e., the participant in the Promotion) is not the person that is responsible for payment of the participating mobile phone account/ charges, then the reward will be awarded to the person that is responsible for payment of the participating mobile phone account/ charges.
11. Master and child accounts can participate in the Promotion. All linked numbers can participate in the Promotion.

• In the case of the Master and Child accounts / linked numbers, the rewards will be awarded to the cell number that performed the qualifying behavior. Master accounts will not receive rewards earned by child accounts.

12. Vodacom Business end-users are also eligible to participate in the campaign. Any Vodacom Business end-user who participates in the Promotion shall obtain the required consent, where applicable, from the Vodacom Business account holder with whom they are employed.

• The end-user shall also comply with all policies that he/she is subject to by virtue of their employment by the Vodacom Business account holder.
• Vodacom shall not engage in any dispute between the end-user and the Vodacom Business account holder, and where such dispute/s arises, the end-user holds Vodacom harmless and indemnifies Vodacom accordingly.
• Vodacom Business customers purchasing any products or services by either adding to bill or via credit card are eligible to win.

13. The following customers are excluded from participating in the Competition:

• All Machine-to-Machine (M2M) SIMs and devices.
• APN SIM cards.
• Community services SIMs / phone numbers.
• Bulk SMS applications are not permitted to participate in the Promotion; and
• Non-customer SIMs that use applications to send SMSs in volumes not possible by a natural person.

14. Employees, directors and agents of Vodacom and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Promotion are not eligible to participate in this Promotion.

Valid Entry

15. The Promotion will be channelled for participation via -

• Vodacom Now (https://now.vodacom.co.za/en/latest-stories)

16. Customers are allowed one (1) entry into the Competition.
17. Customers may still participate in any other Vodacom promotional competitions running concurrently with the Competition (depending on the rules of your active promo).
18. There are no additional charges for participating in the Competition apart from the standard data costs to upload a valid entry, as explained in clause 14 above. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
19. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any rewards or prizes, where applicable.
20. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

Winner Selection

21. The winners will be randomly selected on a weekly basis using a randomiser from all eligible entries who meet all the requirements set out in these Terms and Conditions:

• Week 1 (Friday, 21 February) – three (3) winners;
• Week 2 (Friday, 28 February) - three (3) winners;
• Week 3 (Friday, 7 March) – two (2) winners;
• Week 4 (Friday, 14 March) - two (2) winners.

22. Winners will be drawn by randomiser and each entry carries an equal weight. The verified winners will be notified within 2 working days after he / she has been selected and verified as a winner. 

Winner Validation

23. All the information provided or related to this Promotion shall be managed, captured and approved by Vodacom.
24. The claim for the prize will be subject to security and validation, failing which, the winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant. Vodacom reserves the right to withhold the reward until it is satisfied that the claim is valid. Vodacom may also refuse to award the prize if these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify that they are rejected. 
25. Notwithstanding the fact that the prize vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited.

Prize Delivery

26. Vodacom or its partner agency, will use all reasonable efforts to contact the winners telephonically (between the working hours of 08h00 and 17h00), on the cell phone number used to participate in the Promotion. Vodacom will attempt to contact the winners over a period of three (3) working days after the draw date and subsequent verification of eligibility (based on the above and below mentioned criteria). Should a participant not be available on the contact number during the time stipulated, or should the participant reject, forfeit or decline acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next selected qualifying entrant.
27. No rewards are transferable or exchangeable and may not be redeemed for cash.
28. If a customer cannot accept a reward for any reason whatsoever, the reward will be forfeited.
29. All risks and ownership of the rewards shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Promotion as well as in regard to the rewards shall terminate.

Publication of winners’ details

30. Vodacom shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.
31. If you win and accept the prize, you agree to have your details published, your name and location may be displayed on the Vodacom website, Vodacom social media channels, Vodacom partner channels and/or on screens and in-store TVs within Vodacom-approved sales channels.

Personal information

32. User data collected via the Promotion will not be used for any other purpose than for execution of the Promotion.
33. User data collected via entry for this Promotion will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

34. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
35. The Vodacom’s decision on any aspect of the Promotion including the allocation of the rewards will be final and binding and no correspondence will be entered into.
36. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
37. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
38. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
39. Vodacom is not liable for any technical failures affecting participation and / or reward redemption process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the reward redemption process of the Promotion.
40. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any reward nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
41. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
42. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
43. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions