Terms and Conditions:

Vodacom Payments Services Company and Vodacom (Pty) Ltd (collectively called “Vodacom”) is running the VodaPay Rate the New Look Competition where new and existing VodaPay followers stand a chance to win R500 paid into their VodaPay wallets.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

1. The Competition is open to all new and existing VodaPay social media followers from 9 October (the “Start date”) - 25 October 2024 (the “End Date”).
2. The duration of the Competition may be extended or curtailed at the discretion of Vodacom.
3. Customers must complete all the following actions to qualify:
   • Execute on the specific stipulated action on the VodaPay social media platforms.

• Download VodaPay
• Comment below the competition post, what you love about VodaPay’s new look.
• Follow VodaPay and Use #VodaPaysNewLook.

4. 2 customers stand a chance of winningR500 paid into their VodaPay wallet.

Eligibility

5. Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
6. The Competition is only open to natural persons (at least 18 years and older). Entries received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.) are excluded from participating and winning in the Competition.
7. This Competition is only open to new and existing VodaPay social media followers that complete the required entry mechanics during the stipulated times.
8. Employees, directors and agents of Vodacom Group Companies and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are eligible to participate in this Competition.
9. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

10. To stand a chance of winning in the Competition, -

• Execute on the specific stipulated action on the VodaPay social media platforms.
• Download VodaPay.
• Comment below the competition post, what you love about VodaPay’s new
• Follow VodaPay and Use #VodaPaysNewLook.

11. Participants may enter multiple times, by entering on different platforms. However, each entrant may only win on
12. There are no additional charges for participating in the Competition apart from the standard data costs to upload a valid entry, as explained in clause 11 above. Standard data costs apply as per the user’s Service Provider and existing price plan for data usage.
13. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where applicable. 
14. Data transfer speeds are not guaranteed and are dependent on network availability and utilisation.

Prize draw

15. The winners will be randomly selected from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winners will be notified within three (3) working days after he / she has been selected and verified as a winner.

Winners will be selected at random. The selected winners will be announced on VodaPay’s social media platforms.

Winner Validation

16. All the information provided or related to this Competition shall be managed, captured and approved by Vodacom.
17. Vodacom will share personal details of the respective winners, such as name and contact number with a Vodacom approved third party agency, (Ogilvy), who will notify the respective winners that they have won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize fulfilment.
18. Vodacom (and / or ‘Ogilvy’) will use reasonable efforts to contact the winners via direct message on their social media profile, or via a phone call based on the contact details provided by the participants to participate in the Competition.
19. Vodacom (and / or ‘Ogilvy’) shall attempt to contact the winners for a period of 3 (three) normal working weekdays after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
20. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be forfeited. Vodacom reserves the right to then award the prize to the next randomly drawn participant.
21. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is valid. The selected winners must be able to identify themselves, in a manner determined by Vodacom, as the qualifying entrants to the Competition and must comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize, and the prize will be awarded to the next selected qualifying entrant.
22. Notwithstanding the fact that the prizes vest in the winners immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be forfeited. Vodacom then reserves the right to award the prize to the finalist that is next in line.
23. The winners’ name and location will be displayed on VodaPay social media platforms at the platform’s discretion.
24. If only one winner in the Competition: Vodacom shall request the winner’s consent in writing to his / her image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after he / she has been announced as the winner. The winner may decline the use of his / her image and/or likeness by Vodacom.

If more than one winner in the Competition: Vodacom shall request the winners’ consent in writing to their image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after they have been announced as winners. The winners may decline the use of their image and/or likeness by Vodacom.

Prize Delivery

25. Winner will be contacted via direct message on the relevant social media platform. Winner to share full name and contact details.
26. Cash to be transferred to winners’ VodaPay wallet.
27. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected entrant.
28. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall terminate. Collection of prizes stipulated below:

Personal information

29. User data collected via the Competition will not be used for any other purpose than for execution of the Competition.
30. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

31. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
32. The judges’ decision on any aspect of the Competition including the allocation of the prizes will be final and binding and no correspondence will be entered into.
33. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final and binding and no correspondence will be entered into.
34. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
35. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the prize.
36. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Competition. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
37. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
38. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
39. All information relating to the Competition which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
40. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions