Terms and Conditions
By taking up the Integrated bundle offer, you agree to the below terms and conditions:
- The bundles will be available via the Vodacom *135# or *123# USSD strings.
- The bundles will only be available for purchase to Dash Mobile customers Once-Off with a Dash Mobile prepaid sim card provisioned on a Dash Mobile price plan.
- Free Change will not be allowed in and out of this Price Plan.
- These bundles do not apply to and cannot be used for data and voice roaming.
- No pro-ration is applied to the price of the bundles; the full price and the full allocation is always applied at the time of purchase and activation.
- Customers on the Dash Mobile price plan will have the ability to purchase data bundles via open market and Just4You channels, as well as airtime.
- Customers on the Dash Mobile price plan will not have the ability to purchase voice bundles.
- Out of bundle calls can be made through the purchasing of airtime.
- Calls will be unitised per second.
- The out of bundle rates for this price plan are as per the Prepaid Power Pack rates in the following link: Prepaid Starter Pack Terms and Conditions | Vodacom
- The following call types do not qualify for standard call rate specified but will be charged according to the service providers applicable rates.
- Roaming Calls
- Premium Rated Calls
- SVS Calls
- International Calls
- VAS Calls
- All balances will be available via existing USSD balance enquiry channels (*135#)
Integrated Dash Bundle:
- All bundles are valid for a period of 14 or up to 30 calendar days from the date of purchase (the “Validity Period”) dependant on which bundle has been purchased.
Description | Dash Starter | Dash Connect | Dash Connect+ | Dash Super User |
---|
Voice Minutes (ANAT) | N/A | 50 | 90 | 200 |
Data - Anytime | 2GB | 5GB | 10GB | 20GB |
Data - Night Owl | 2GB | 5GB | 10GB | 20GB |
National SMS | 10 | 20 | 50 | 100 |
Bundle validity | 14 days | 30 days | 30 days | 30 days |
- If the bundle is depleted, out-of-bundle rates will apply as per the applicable prepaid price plan rate, should you provide consent to Vodacom to charge out of bundle rates.
- If the bundle reaches the validity date (14 or 30 days from date of purchase) and expires before the bundle is depleted, data usage will continue at Out of Bundle rates, applicable to the price plan.
Data Rollover:
- Customers can extend the validity of their data bundles by purchasing another bundle of the same size and validity before your existing bundle is depleted or expired. The validity of the existing bundle is extended to the validity of the last bundle of the same size and validity that was bought. Only the data portion rolls over.
- Data transfer will apply to the Dash Mobile offers, see link below.
Data Transfer:
- You may purchase multiple open market and Just4You bundles at any given time, however the Dash Mobile offers are only available to customers on a Once-Off basis.
- Vodacom reserves the right to terminate or change the service at any time.
- You may only use the service for personal use. You may not use the service for commercial purposes, nor may you use it to set up as a personal hotspot. Vodacom reserves the right to suspend the Service if in the opinion of Vodacom, you misuse or abuse the Service in any way whatsoever.
- In the event that any of your user data is collected whilst using Service, the user data will be stored for as long as Vodacom is legally required to and in accordance with Vodacom's Privacy Statement, Terms and Conditions - Privacy Policy | Vodacom. If there is no legal requirement, the collected information will only be stored for as long as it is needed for Vodacom to be able to provide the Service and has a legitimate interest in processing such user data.
- Vodacom reserves the right to terminate the Services immediately and without notice to you in the event that the Service is held to be or becomes unlawful in terms of applicable laws. In such event you hereby waive any rights which you may have against Vodacom and acknowledge that you will have no recourse or claim of any nature whatsoever against Vodacom.
- Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide you with reasonable prior written notice before implementing any such change.
- Vodacom makes no warranties, expressed or otherwise through its employees or agents unless such warranties are reduced into writing and contained in these Terms and Conditions.
Incoming SMS and First Incoming Call Restriction:
- Upon activation, all incoming SMSs and incoming calls, except for incoming Vodacom network communication, will be disabled until the customer recharges their account with a minimum of R10 airtime or equivalent direct bundle purchase. This restriction applies to all new activating customers from the date of launch.
- Recharging with an amount less than R10 (airtime or direct bundle purchase) will result in the continued barring of incoming SMS and incoming call services until the balance reaches or exceeds R10.
- Customers must understand and agree that incoming SMS reception and incoming calls will only be activated once the recharge amount meets or exceeds R10 (airtime or bundles). This requirement is once off for new customers.
- The customer’s balance will accumulate towards the R10 requirement. This means that if a customer makes multiple purchases less than R10, the total amount will count towards lifting the barring on incoming SMS and incoming call services.
General:
- These terms and conditions should be read in conjunction with the Prepaid Sim Terms and Conditions available at Prepaid SIM Terms and Conditions | Vodacom