Vodacom Fibre and Cellular deals

General

  1. The Vodacom Fibre Broadband standard terms and conditions are applicable to the Vodacom Fibre Broadband contract unless explicitly mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and conditions are available at https://myvodacom.secure.vodacom.co.za/vodacom/terms/fibre/vodacom-fibre

  2. The standard terms and conditions for Vodacom Cellular Contracts, uChoose and Smart plans are applicable to the Cellular contract unless explicitly mentioned within the Vodacom Fibre Broadband and Cellular deals terms and conditions. These standard terms and conditions are available at https://myvodacom.secure.vodacom.co.za/vodacom/terms/terms-and-conditions

  3. The Vodacom Fibre Broadband and Cellular deals will only be available on Vodacom self-build, OpenServe and Vumatel (aerial and trenched) networks.

Provision of Services

  1. You will receive a 24 (twenty four) month Vodacom Fibre Broadband contract as well as a 24 (twenty four) month Cellular contract.

  2. You will be allowed to purchase additional Value Added Services (VAS) for the Vodacom Fibre contract only once the Vodacom Fibre Broadband contract has been activated

Migrations

  1. You will not be allowed to migrate downwards to a lower Vodacom Fibre Broadband contract

  2. You will not be allowed to migrate to a higher or lower cellular contract.

  3. You will not be allowed to migrate to another Vodacom Fibre and Cellular bundled deal.

Billing 

  1. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal

Cancellations

  1. You will be allowed to cancel the Vodacom Fibre Broadband component only of the contract and retain the Cellular contract, subject to the prevailing cancellation terms and conditions applicable to the Vodacom Fibre Broadband contract.

  2. You will be allowed to cancel only the Cellular component of the contract and retain the Vodacom Fibre Broadband contract subject to the terms and conditions of the Cellular contract.