Terms and Conditions

Bundles

1. To access the bundles, you can dial *135# from your Power Pack sim and follow "Buy Power Bundles".
2. Night Owl data used between midnight and 5am.
3. Power Bundles including voice minutes are for Vodacom-to-Vodacom calls.
4. Recurring bundles can be opted out by dialling *135*35# and following the prompts to opt out.
5. The recurring bundle subscription will continue to attempt renewal every day after their expiry date until you opt out.
6. You can have multiple recurring subscriptions running simultaneously.

Free Funeral Cover 

7. Upon every purchase of R59 or more bundle you will qualify for free funeral cover to the value of R5000 for yourself.
8. Dial *135*831# on your Power Pack sim and follow the steps to register and add a beneficiary.
9. Once you have registered your cover will start on the 1st of the new month.
10. You will need to be buying a minimum R50 Power Bundle to retain your cover. There is a grace period of 30 days should you miss a bundle purchase.
11. You will be notified via SMS should your cover be terminated.
12. You must have a valid South African Identity Document and must be between 18 and 60 to be eligible for cover.
13. We will not pay out if your death is a result of suicide, deliberate involvement in an illegal act, riot, civil commotion, terrorist attack, or war.
14. The Vodacom Funeral Cover will pay out into your estate unless you provide us with details of your beneficiary. You can update your beneficiary details by dialling *135*831#. 
15. You can review your benefit by dialling *135*831#. 
16. If you have any questions on this Vodacom Funeral Cover, call us on 082 178 00. You can also visit us at vodacom.co.za/insurance for any other information you may need.

General

17. This price plan is only available to Prepaid sims excluding Community Service and CST Management SIMS.
18. WhatsApp bundles exclude video calling and voice calling.
19. All prepaid numbers porting in to Vodacom, regardless of type of starter pack will automatically be ported onto the Power Pack tariff.
20. Calls will be unitized per second (1/1).
21. The out of bundle rates for this price plan are as follows:  

22. The following call types will not qualify for R1.65c call rate Specified rate for each call type below applies:  
    • Roaming calls
    • Premium rated calls
    • SVS calls
    • International calls
    • VAS calls
    • Fax Out Dial
    • All balances will be available via existing balance enquiry:
    • *135#, includes Summary, Detailed and Promotional balance checks

Termination/Limitation of Services

23. Vodacom reserves the right to suspend the Service in the event of suspected abuse or fraudulent usage, outside of what is considered reasonable for private, non-commercial use.
24. Vodacom reserves the right to limit the Service in regions or areas where there is limited network capacity (high congestion) in order to maintain consistent quality of service. 
25. Vodacom reserves the right to alter or terminate the Service in order to prevent catastrophic impact on the network. 
26. While Vodacom will use its reasonable endeavours to provide the Service, it does not commit to the uninterrupted supply of the Service, due to potential capacity limitations on the network. 
27. Vodacom reserves the right to suspend, cancel or convert the Service with reasonable notice. 
28. Vodacom reserves the right to change and/ or expand on these terms and conditions and will provide reasonable notice of any material changes prior to such change as and when the circumstances permit. 

100% Bonus Airtime on Power Pack Promotion T&Cs

What is it

1. Vodacom 100% Bonus Airtime is an offer that allows prepaid customers on the Power Pack price plan to get a100% airtime back every time the customer recharges. For e.g., when a customer purchases R29 worth of airtime, the customer will receive R29 recharge value back as a bonus valid until midnight the same day. 

Valid for

2. This promotion is available from the 05 March 2024 until the 30 June 2024.

Who can buy

3. The 100% Bonus Airtime promotion is available to all Prepaid customers on the Power Pack price plan.

General

4. Customers will receive 100% of their recharge value back in Bonus Airtime.
5. Bonus Airtime is valid till midnight the same day of recharge.
6. Bonus Airtime will be subject to the following depletion rates:
   • Local Any Network Any Time voice: R3.00 per minute (billed per second). 
   • Data (non-roaming): R3.00 per MB
   • Local ANAT SMS: R1.00 per SMS
7. "Call sponsored" will be billed at Power Pack out of bundle rate and will not deplete from the Bonus Airtime.
8. No Bonus Airtime will be earned for Big Bonus voucher and the Passport voucher.

What is excluded

9. The following call types cannot deplete from the Bonus airtime:

• Roaming calls
• International calls
• Premium rated calls & SMSs
• VAS calls
• Fax outdial
• Call Sponsor
• Video calls (off-net and on-net)
• Conference calls
• Directory enquiry calls
• Call forwarding
• Billed USSD

10. Bonus Airtime cannot be used to purchase any Value Added Services (VASs). This includes the following:

• Once-off and recurring data/SMS/MMS/voice bundles
• WASP/Content and premium rated services
• BIS/BES
• Promotional bundles
• Airtime Transfer
• The allocation of promotional airtime cannot be used to repay Airtime Advance debt (including R1 service fee)