Terms and Conditions

All customers purchasing one of the qualifying devices will receive free R29 airtime + the once off buy and get value proposition of 16GB (7.5GB Anytime data + 7.5GB Night Owl data + 1GB YouTube) valid for 30 days upon activation. 

The R29 airtime is normal airtime and thus follows the standard Vodacom airtime terms and conditions and usage policies. 

Duration

1. The Vodacom free R29 airtime + Buy and Get smartphone retail campaign (the “Promotion”) will run from 3 December 2024 - 31 March 2025(both days inclusive) (the “Promotion Period”).
2. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.

Eligibility

3. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

4. New Vodacom prepaid customers (excluding Community Service and SIGI customers) can participate in the Promotion, excluding Post-paid and Hybrid/Top-Up customers (New) (the “Qualifying Vodacom Customers”).
5. Qualifying Vodacom customers purchasing a new and qualifying Vodacom issued device (the “Qualifying Device”) during the Promotion Period from a participating Vodacom Franchise or retail chain store (the “Participating Stores”) will be eligible to qualify for once off data and airtime allocation.
6. Qualifying Vodacom Customers purchasing qualifying 4G devices will automatically be recharged with a once off value of R29 airtime + redeem the free allocation once off (30 days). 
7. A Qualifying Device can only enter the promotion/campaign once.
8. When a qualifying customer with a qualifying device successfully activates the new sim and qualifying device on to the Vodacom network, they will be allocated the following bundle that month:
   • For 4G /5G devices: 7.5GB anytime bundle once-off valid for 30 days.
   • For 4G /5G devices: 7.5GB night owl bundle once-off valid for 30 days
   • For 4G /5G devices: R29 airtime recharge
9. An additional allocation of YouTube data will be allocated when a qualifying device successfully activates the new sim and qualifying device on to the Vodacom network, they will be allocated the following bundle that month:
   • For 4G/5G devices: 1GB YouTube bundle once-off valid for 30 days
10. The above allocations will be made within 72hours of the activation and pairing criteria being achieved.
11. The promotional allocations (see 8 and 9) do not have a recurring cycle. However, is subject to customers activating the device on the Vodacom network within the first 30 days of the purchase.
12. The promotional offer will only be activated if the qualifying Vodacom customer exclusively uses a new Vodacom Prepaid MSISDN (phone number) on the Qualifying Device purchased at a Participating Store.
13. The following applies for the data allocation.
    • This bundle is for local general data usage - international roaming is excluded.
    • All unused data will expire at midnight on the day of expiry.
    • There will be no carryover or rollover of unused data.
    • Data may not be transferred.
    • Data allocated will not carry a separate out of bundle rate and the standard out-of-bundle rate specific to the customer’s prepaid price plan will apply for any out-of-bundle usage.
14. The following applies for the YouTube data allocation.
    • This bundle is for local YouTube data usage - international roaming is excluded.
    • The above applies to YouTube app or in-browser usage.
    • All unused data will expire at midnight on the day of expiry.
    • There will be no carryover or rollover of unused data.
15. Initiating a FreeChange to another prepaid price plan will not impact the promotion.
16. Migrating to top-up or postpaid will result in the removal from the promotion and forfeiture of any remaining allocations (including future months).
17. The Promotion is only valid in Participating Stores during the Promotional Period.
18. The duration of the Promotion may be extended or curtailed at the discretion of Vodacom.
19. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions thereof, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
20. Neither Vodacom or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from participation in the Promotion. 
21. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all participants hereby waive any rights which they may have against the Vodacom and its associated companies, agents, contractors and/or sponsors.
22. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
23. These terms and conditions must be read in conjunction with the standard Vodacom standard T&Cs.
24. Vodacom reserves the right to amend these terms and conditions and where such amendment is material, Vodacom will provide the customer with reasonable prior written notice prior to implementing such change.
25. For any queries regarding the promotion such as, data allocations, non-allocations, general queries customers can contact the Vodacom call center at 082 135

Personal information

26. User data collected via the Promotion will not be used for any other purpose than for execution of the Promotion.
27. User data collected via entry for this Promotion will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

28. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
29. In the event of a dispute in regard to any aspect of the Promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
30. Vodacom may refuse to allocate data if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected. 
31. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the promotional allocation.
32. Vodacom is not liable for any technical failures affecting participation process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in process of the Promotion.
33. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any promotional data allocation nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
34. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotion being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
35. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
36. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
37. Below are the Qualifying Devices under R4999: