Terms and Conditions

1. These terms and conditions govern the relationship between You (“You” or “Your”) and Vodacom Proprietary Limited and its affiliates (hereinafter “Vodacom” or “Us” or “We”) and Amazon.Com Services LLC (“Amazon”) (together “Us” or “We”) regarding the Prime Video Offer, including promotional offers and related features (the “Service”). Use of the Service is also governed by the Privacy Policy which is incorporated herein by reference.
2. These terms and conditions for the Service shall be read together with Amazon’s terms and conditions available at https://www.primevideo.com/help/ref=atv_hp_cnt?nodeId=202095490

      together referred to as the (“Terms and Conditions”).

3. Please read these terms and conditions and the privacy policy carefully before using the Service or submitting information through the Service. By using the Service or submitting information through the Service, you are agreeing to these terms and conditions. If you do not agree, please do not use this Service, or submit any information through the Service. We reserve the right, at any time, to modify and update these terms and conditions from time to time by posting such updated Terms and Conditions on the Vodacom website and /or the Amazon Website. Any such updates shall apply to you and your use of the Service. By continuing to use the Service, you shall be deemed to have accepted such changes.

All participants during the Promotion Period agree to be bound by the following Terms and Conditions:

Duration

4. The Promotional Offer is open to all Vodacom prepaid customers residing in South Africa, who buy a qualifying 4G or 5G handset from a Vodacom store and simultaneously activate a Vodacom SIM card at the same Vodacom store. The promotion runs from 09:00 on 07 February 2025 to 23h59 on 06 May 2025 (the “Promotion Period”).

Reward

5. Qualifying customers will receive the following rewards valid for 12 months (the “Free Trial Period”).

• A free monthly subscription to Prime Video Mobile Edition worth R59 per month. This fee is waived for the 12 months trial period; and
• A 30-day 3GB Prime Video Mobile Edition streaming data bundle, provided that the recharge criteria of at least R29 per month once off, every month, is met.

For the avoidance of doubt, You will not be eligible for another Free Trial Period if You cancel Your subscription and then re-register at a later stage. 

6. Qualifying customers will receive an SMS with a link through which they can access their rewards. The countdown for the free rewards will start when the customer signs into the Prime Video account.
7. Qualifying customers who are eligible for rewards acknowledge, understand, and agree that-

• they will need to activate a FREE subscription for the Prime Video Mobile Edition Service.
• if they wish to continue with the Prime Video Mobile Edition Service post the FREE period, they will be billed for R59 monthly. Those wishing not to be billed after the FREE period will be required to cancel their Prime Video Mobile Edition
• a subscription to the Prime Video Mobile Edition Service does not guarantee any prizes or rewards from Amazon Services or Vodacom.
• Amazon shall not have any liability for any loss or damage while using the Prime Video Mobile Edition Service, and
• if a consumer terminates, cancel or port-out his/her number, such consumer forfeits the use of any unused rewards from that point in time, as well as the earning of future rewards from that point in time.

Valid Entry

8. To be eligible to receive a reward in the Promotional Offer, qualifying entrants must:

• buy a qualifying 4G or 5G handset at the selected Vodacom store;
• simultaneously activate a Vodacom SIM card at the same Vodacom store;
• receive a link via SMS to activate a Prime Video account; and
• meet the recharge criteria of at least R29 per month once off, every month.

9. Customers will only qualify once for the reward during the Promotional Offer period.

Eligibility

10. Only devices that meet the following minimum specification will be able to stream videos from this promotion:
11. iOS: 0 or later
12. Android: Android 5.0 (API level 21)
13. Only customers who are using SIM cards that have been RICA registered are eligible to receive a reward in the Promotional Offer. Each owner of a SIM card(s) is responsible to comply with South African law by RICA registering their SIM cards.
14. Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Rewards

13. All qualifying customers will receive the reward. The allocation of the reward is automated.

Prize Details

14. The rewards are not transferable or exchangeable and may not be redeemed for cash.

Cancellation of the reward / Prime Video Mobile Edition Service

16. Customers are entitled to unsubscribe from the Prime Video Mobile Edition Service at any time, for any reason by following the “cancel” prompts available within the Prime Video Service menu, or by:

• using Vodacom self-Service channels.
• calling Vodacom Customer Care: 082135.
• dial USSD: *135#.
• visit WEB: primevideo.com ; or
• via Vodapay App.

17. When cancelling/ unsubscribing from the Prime Video Mobile Edition Service, you accept that your old profile and preferences will be retained for a 6 (six) month period and for no longer than 5 years (only if necessary), to facilitate a convenient experience should you choose to re-subscribe at a later stage within the 6 (six) month period.

Personal information

18. User data collected via the promotion will not be used for any other purpose than for execution of the promotion.
19. User data collected via entry for this promotional will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy

General

20. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit, or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
21. Vodacom’s decision on any aspect of the Promotion including the allocation of the rewards will be final and binding and no correspondence will be entered into.
22. In the event of a dispute regarding any aspect of the promotion and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered into.
23. Vodacom may refuse to award a reward if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are rejected.
24. Vodacom and/or any other person or party associated with the Promotion, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Promotion, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Promotion or from claiming the reward.
25. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the Promotion. In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the reward redemption process of the Promotion.
26. Vodacom, its directors, employees, agents, and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
27. If Vodacom is required by law to alter or cancel any aspect of the Promotion or to terminate it because of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Promotional Offer being offered, with immediate effect and without notice. In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
28. All information relating to the Promotion which is published on any marketing material will form part of these Terms and Conditions. In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
29. The Promotion is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions