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Vodacom Summer Screen Insurance Policy 2015

These are the terms and conditions of Your Vodacom Summer Screen Insurance Policy 2015.  It is important that You read and keep this document in a safe place.  The insurer is Vodacom Insurance Company (RF) Limited, a registered short-term insurance company.  Cellsure (Pty) Ltd, an authorised financial services provider, has been appointed to administer this Policy. 


1. “Good-As-New Device (GAN)” means a device that has been re-conditioned, inspected, tested and restored to full working condition.

2. “Insured Device” means the cellphone or tablet covered under this Policy.

3.  “Policy” means this agreement between You and Vodacom Insurance Company (RF) Limited.

4. “Screen”  refers to the display or display assembly or LCD or touchscreen components located at the front of the device.

5. “Vodacom Deal” means the deal entered into between You and Vodacom pursuant to which Your SIM Card is activated by Vodacom and Your device is enabled on the Vodacom cellular telecommunications service and any related services on the Vodacom network.

6. “Vodacom” means Vodacom (Pty) Ltd.

7. “We”, “Us” refers to the insurer, Vodacom Insurance Company (RF) Limited or the administrator, Cellsure (Pty) Ltd, as applicable.

8. “You”, “Your” is the person in whose name the Policy is issued. 

Vodacom Screen Insurance is a monthly renewable policy that offers flexible premium payment options. 

What is covered?

a. Your R5 once-off premium covers your insured device for 30 days, a maximum of 1 claim will be paid over the 30 day period

What do You pay when You claim? 

What is not covered? 

1. We will not pay out if Your device is stolen or lost.

2. We will not pay out for any repairs to the Screen if there is any liquid damage to the insured device.

3. We will not pay for any additional accessories including but not restricted to screen covers, carrying cases, or any other equipment used in conjunction with the Insured Device.

4. We will not pay for any other repairs to the device except for the repairs to the Screen in all instances, whether the other repair is related to the cracked/damaged Screen or not.  You will have to pay for the cost of such repairs.

5. We will not pay for a Screen repair if the repair to the Screen does not place the Insured device in working condition.

6. We will not cover You for any repairs covered under the device manufacturer warranty;

7. We will not pay for normal wear and tear, including scratches 

General conditions 

1. Cancellation and termination of the Policy 

You can cancel this policy at any time by phoning us on 082 1952.

     o When you have reached the end of this 30 day cover period; 
     o After a successful claim;

We have the right to cancel Your Policy subject to 30 (thirty) days’ notice, either in writing or telephonically.  

2. Claims 

All claims must be submitted to Us in writing within 30(thirty) days of Your screen getting cracked or shattered. Claim forms are available at any Vodacom shop or can be accessed on our website at You can also call Us on 082 1952. All completed claim forms must be: 
     o Emailed to: OR 
     o Faxed to (011) 844 2913 or (011) 844 2917

3. Premiums

4. Misrepresentation, non-disclosure or false declaration 


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