Easy2Own Airtime Option Terms and Conditions

Vodacom Easy2Own (Airtime Option) - Terms and Conditions

Terms and Conditions

  1. Service Description:
    • The Service (Easy2Own) enables you to take up a handset with Vodacom through a payment plan over a defined contract period.
    • The handset models available under this Service are subject to monthly review.
  2. Subscriber Eligibility and Verification:
    • Easy2Own (Airtime Option) is available to all Vodacom Prepaid customers.
    • Your eligibility for the Service is pre-determined through a scoring analysis.
    • Customers can only apply for the offer in store, with a valid SA ID.
    • Upon application, you will undergo verification checks which includes ID validation.
    • Should it happen that your affordability check is unsuccessful, Vodacom will decline your application and you will not be able to take up this offer.
  3. Deposit, Payment Method, and Device Locking/Unlocking:
    • A Deposit is required upon subscribing to the Service.
    • The Deposit value will be determined based on the Vodacom Easy2Own deal selected.
    • The Deposit is paid only once and at the time of signing of the offer.
    • This service adopts the prepaid model. If the deposit is made on any day of the month, the first installment must be paid in first 24 hours following; (for example, if you paid the deposit on July 25th, the next installment would be on July 26th to be able to use the mobile device the next day).
    • The remaining balance will be paid through the purchase of Unlock Bundles which can be purchased using airtime.
    • Purchase of the Unlock Bundles will unlock access to the device for the specified period.
    • The Unlock Bundles can only be bought via the Vodacom Easy2Own mobile application, which is installed onto your device at time of purchase.
    • Unlock Bundles are available in the following schedules:
      • Daily – 1 day unlock.
      • Weekly – 7 days unlock.
      • Monthly – 30 days unlock.

**Each Unlock Bundle will unlock the device for the specified period.

  • Unlock Bundles do not auto subscribe, meaning, you will need to purchase the bundles on an ad-hoc basis.
  • Each Unlock Bundle purchased will be used, in part, to pay the device, as well as the benefits received.
  • Unlock Bundles can be purchase in any configuration, i.e., you can purchase 1 day, 7 day or 30-day allocation to ensure the repayment of your device.
    • If you purchase 1 day unlock bundle, you will need to purchase 365, 1 Day Unlock bundles to complete payment of your device,
    • If you purchase 7 Day Unlock bundles you will be required to purchase 52, 7 Day Unlock Bundles to complete payment of your device.
    • If you purchase 30 Day Unlock bundles you will be required to purchase 12, 30 Day Unlock Bundles to complete payment of your device.
    • You are allowed to purchase Unlock Bundles interchangeably and it will accumulate to the total payment required.
    • Balance owed can be check via the Vodacom Easy2Own application or by contact customer care.
    • Multiple Unlock Bundle purchases and a combination of thereof is allowed.
  • As part of the Unlock bundle purchase you will receive an allocation of Data and Voice minutes.
  • The Data and Voice bundle will be allocated daily i.e., 100MB and 10mins per day for 1, 7 and 30 days respectively.
  • The mobile device will be automatically locked if the purchase of an unlock bundle is not made before the expiry of their current unlock bundle. To re-activate/unlock the device, you must purchase an unlock bundle.
  • In accordance with the above, failure to complete the payments within the 2 year threshold will result in the device being locked until the full outstanding value has been paid up.
  • The total remaining balance and payment status can be queried via the Vodacom Easy2Own mobile application.
  • When device is locked, only the following services will be available on the Device:
    • Vodacom Easy2Own Mobile Application
    • Emergency calls,
    • Vodacom Call Centre number – 082 135
    • Email to Vodacom Customer Care – [email protected]
  1. Data and Voice Bundle Allocation:
    • Allocation of the Data and Voice bundle will happen daily in accordance with the Unlock Bundle purchased i.e. Daily Unlock Bundle will have 1 allocation of 100MB and 10Minutes; 7 Day Unlock Bundle will have 1 allocation of 100MB and 10Minutes per day over 7 days; 30 Day Unlock Bundle will have 1 allocation of 100MB and 10Minutes per day over 30 days.
    • Purchasing of multiple unlock bundles are allowed.
    • Data transfer will apply, whereby you have the ability to transfer the bundle to other Vodacom customers. Please visit the data transfer terms and conditions for full details: https://www.vodacom.co.za/vodacom/terms/data-bundle-transfer-terms-and-conditions
  • You can extend the Validity Period of the Bundle you initially purchased (the "Initial Bundle") by purchasing an additional Bundle of the same size and validity (the "Additional Bundle") before the Initial Bundle has expired. The purchase of the Additional Bundle will result in the Validity Period of the Initial Bundle being extended to the expiry date of the Additional Bundle. The daily allocation of Data and Voice will have an expiry of 24hours from activation.
  • The Voice allocation is any network any time.
  1. Migrations
    • No migration or upgrade will be allowed if the device is not paid off.
  2. Non-transferability and Porting:
    • The Service, including the handset, is non-transferable and must remain under the registered subscriber's name for the duration of the period.
    • Port out from Vodacom to another network will not be allowed, until settlement of the outstanding balance of the device
  3. Stolen or lost devices:
    • In a case where the Vodacom Easy2Own device is stolen/lost:
    • The device must be blocked/blacklisted by calling the Vodacom call centre on 082 135.
    • Customer will be liable for the remainder of the outstanding balance associated. This liability also applies to a situation for the device is damaged.
  4. Out of Box Failure and Warranties:
  5. Contract Termination and Early settlement:
    • Upon completion of the payment cycles, the contract shall be deemed terminated, and the device management software will automatically be removed, subject to the device being connected to the Vodacom network or having an active Internet connection.  
    • If the Customer requests a cancellation of the Vodacom Easy2Own plan prior to the end of contract/term date, Vodacom will not refund any money that has been paid and the Customer will be liable for the outstanding amount.
    • An option to close the deal before the end date is available by paying the total outstanding balance. When prematurely closing the contract, a quote will be provided of the outstanding balance which can be paid in cash, by credit card or debit card.
  6. Changes to Terms:
  7. Contact Information:
    • For any queries regarding these Terms or the Service, please contact
      • Vodacom Call Centre number – 082 135
      • Email to Vodacom Customer Care – [email protected]
Page Description
Easy2Own enables you to take up a handset with Vodacom through a payment plan over a defined contract period.
Page Title
Vodacom Easy2Own (Airtime Option) Terms and Conditions
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Easy2Own, Vodacom Easy2Own
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/vodacom/terms/easy2own-airtime-option

Spotify Student

Package ID
spotify_student_3499
Service ID
vc-spotify
Description
Spotify Student for R34.99 per month<br/>
1 account
Duration
Monthly
Package Inclusions
VFS Streamy Package Inclusion Value
1 verified Premium account
VFS Streamy Package Inclusion Value
Discount for eligible students
VFS Streamy Package Inclusion Value
Cancel anytime
Partner Key
Spotify
Subscription Type
Music
Package Type
Non-Recurring
Promote
Off
Price
R34.99
Backend Name
Spotify Premium Student
Price in Cents
3499
Displayed
On
Backend Duration
month
Backend System
Fusion

Spotify Family

Package ID
spotify_family_10999
Service ID
vc-spotify
Description
Spotify Family for R109.99 per month <br/>
Up to 6 accounts
Duration
Monthly
Package Inclusions
VFS Streamy Package Inclusion Value
6 Premium accounts
VFS Streamy Package Inclusion Value
Ad-free listening
VFS Streamy Package Inclusion Value
On-demand listening anywhere
VFS Streamy Package Inclusion Value
Family Mix
VFS Streamy Package Inclusion Value
Block explicit music
Partner Key
Spotify
Subscription Type
Music
Package Type
Non-Recurring
Promote
Off
Price
R109.99
Backend Name
Spotify Premium Family
Price in Cents
10999
Displayed
On
Backend Duration
month
Backend System
Fusion

Spotify Duo

Package ID
spotify_duo_8799
Service ID
vc-spotify
Description
Spotify Duo for R87.99 per month <br/>
2 accounts
Duration
Monthly
Package Inclusions
VFS Streamy Package Inclusion Value
2 Premium accounts
VFS Streamy Package Inclusion Value
Ad-free listening
VFS Streamy Package Inclusion Value
On-demand listening anywhere
VFS Streamy Package Inclusion Value
Duo Mix
Partner Key
Spotify
Subscription Type
Music
Package Type
Non-Recurring
Promote
Off
Price
R87.99
Backend Name
Spotify Premium Duo
Price in Cents
8799
Displayed
On
Backend Duration
month
Backend System
Fusion

Spotify Individual

Package ID
spotify_individual_6499
Service ID
vc-spotify
Description
Spotify Individual for R64.99 per month <br/>
1 account
Duration
Monthly
Package Inclusions
VFS Streamy Package Inclusion Value
1 Premium account
VFS Streamy Package Inclusion Value
Ad-free listening
VFS Streamy Package Inclusion Value
Play anywhere - even offline
VFS Streamy Package Inclusion Value
Play songs in any order
Partner Key
Spotify
Subscription Type
Music
Package Type
Non-Recurring
Promote
On
Price
R64.99
Backend Name
Spotify Premium Individual
Price in Cents
6499
Displayed
On
Backend Duration
month
Backend System
Fusion

Cancel Contract

CONTRACT MANAGEMENT
How to cancel services, including your Vodacom contract.
An image showing a lady with head phones taking a call

CANCEL YOUR CONTRACT

How to cancel your contract

Contract Cancellation FAQs

How do I cancel my Vodacom contract prematurely?

A Premature Cancellation is when you request to terminate your airtime agreement before the end of its 24 or 36-month period.

  • To cancel your contract early, request a cancellation quote from Vodacom.
  • Review and approve the quote provided.
  • Choose a date for cancellation, following the 30-day notice period.
Will there be a fee for canceling my contract early?

Yes,
• SIM Only: the cancellation fee includes one month's subscription, unbilled usage, and outstanding balance.
• Device & Bundles (non-SIM only): the cancellation fee includes one month's subscription, unbilled usage, applicable balance of hardware and balance of hardware subsidy.

Is there a cancellation fee if my contract end date has passed?

No Cancellation Fee is charged when your contract end date has passed.

Prepaid FAQ’s

Can I keep my current number on prepaid?

Yes, you can keep your number on prepaid by following specific steps after conversion. See this article for more info.
Contact Vodacom customer service to inquire about converting your contract or top-up to prepaid.

  • You can switch from contract or top-up to prepaid. Contact Vodacom to request the conversion.

  • Ensure your contract term is completed before converting to prepaid.

  • Note that unused airtime and bundles might be forfeited upon conversion.

  • After conversion, recharge your prepaid account within 24 hours to use services. Top Up customers will be able to make a call once the conversion process is complete and they have airtime credit and are not required to recharge.

  • If desired, keep your number on prepaid by recharging and following specific steps.

Will I lose my contract bundles?

Contract customers will lose any bundles that they may have, SMS or Data bundles, upon conversion.

Will I lose my Top Up balance?

Top Up customers will be able to maintain their airtime credit, SMS or data bundle if applicable upon conversion.

Fibre FAQ’s

How much notice do I need to give for canceling my fibre contract?

A 30-day notice is required for canceling your fibre contract.

I would like to cancel my request to cancel the fibre service.

Contact us to cancel your cancellation request. Call our Customer Care line on 082 1904 If you wish to cancel your fibre contract or interim solution, contact Vodacom.

  • Confirm your contract's end date.

  • Provide a 30-day notice for cancellation.

VodaPay FAQ’s

How do I deregister from VodaPay and delete my account?
  • To get started, simply click on the profile icon on the VodaPay landing page.
  • Look for the “Delete my account” option under the “Support” section.
  • You’ll then be guided through a simple process where you can choose to either temporarily deactivate your account or permanently delete it. 
How can I contact VodaPay?
  • You can contact us via our 24/7 help & Support through Tobi on the VodaPay App to chat to a consultant.

Vodacom Personal Contact Details

Send us a message.

Message us on WhatsApp on 082 622 3509

Call FREE from your Vodacom phone.
Page Description
How to cancel services, including your Vodacom contract.
Page Title
Cancel Contract
Keywords
cancel contract, vodacom, how to cancel my vodacom contract
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/vodacom/shopping/cancel-contract

Samsung Galaxy S24 Ultra

SAMSUNG
Galaxy S24 Ultra

Samsung Galaxy S24

ENCHANCE with Trade In

Trade-in your phone at a Vodacom store and save*.
Learn more.

*Standard terms and conditions apply. Trade-in Ts & Cs apply.

Features

Built-in S Pen writes a whole new chapter

The legacy of Galaxy Note is alive and well. Write, tap and navigate with precision your fingers wish they had on the new, flat display.

Big, bigger and faster
Epic, just like that.
Galaxy AI is here

Welcome to the era of mobile AI. With Galaxy S24 Ultra in your hands, you can unleash whole new levels of creativity, productivity and possibility - starting with the most important device in your life. Your smartphone.

Galaxy AI is here
Circle it, find it. Just like that

A new way to search is here with Circle to Search. While scrolling your fav social network, use your S Pen or finger to circle something and get Google Search results.
Stumble upon a photo of a plant so beautiful that you just have to know what it is? Circle it and ta-da, you'll get Google Search results. Now you can quickly get an answer without leaving your feed.

Circle it, find it. Just like that
Live Translate. The easiest way to communicate

Thanks to Live Translate, now you can get real-time interpretation while you're on the phone. Break down language barriers like never before - even through messaging. Reply back in your own language - it'll get translated on their end too.

Live Translate.
Summarize Notes in the blink of an AI

Whether you're typing up a storm or jotting something down, Note Assist makes a long story short. Simply start writing, and format it into a clear, easy-to-review summary later.

And when you're looking for an old note, the new covers show simple summaries - keeping your screen looking organized so you can find things with ease.

Summarize Notes in the blink of an AI
Pick the right tone for your text with Chat Assist

Compose text messages with AI at the helm in Chat Assist. Now you can say what you mean with the voice of a professional, a close friend, even just politely. Go from "how do I say this?" to "why didn't I think of that?" in seconds.

PiPick the right tone for your text with Chat Assist

Compare

Galaxy S23 Ultra
Main Display Dimension
6.8"
Weight
233g
Storage
256GB / 512GB / 1TB
Memory
8GB / 12GB
Camera
12.0MP Front Camera
200.0MP Wide-angle Camera
10.0/10.0MP Telephoto
12.0MP Ultra Wide Camera

Battery
5000mAh
AP
Snapdragon® 8 Gen 2 Mobile Platform for Galaxy
Octa-Core
Connectivity
5G
Galaxy S24 Ultra
Main Display Dimension
6.8"
Weight
232g
Storage
256GB / 512GB / 1TB
Memory
12GB
Camera
12.0MP Front Camera
200.0MP Wide-angle Camera
50.0/10.0MP Quad Telephoto
12.0MP Ultra Wide Camera

Battery
5000mAh
AP
Snapdragon® 8 Gen 3 for Galaxy
Octa-Core
Connectivity
5G
Shop now

*All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
*Samsung Account login may be required to use certain Samsung AI features.
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different. *Galaxy AI features will be provided for free until the end of 2025 on supported Samsung Galaxy devices. Different terms may apply for AI features provided by third parties.

  1. Sequences shortened and simulated. Results for illustrative purposes only. Results may vary depending on visual matches. Requires internet connection. Users may need to update Android to the latest version. Product functionality may be dependent on your app and device settings. Some functions may not be compatible with certain apps. Availability of the service varies by country and language. Accuracy of results is not guaranteed.
  2. Live Translate requires a network connection and Samsung Account login. Live Translate is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed.
  3. Note Assist requires a network connection and Samsung Account login. Character limit applies. Service availability may vary by language. Accuracy of results is not guaranteed.
  4. Generative Edit requires a network connection and Samsung Account login. Editing with Generative Edit results in a resized photo up to 12MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.
  5. Measured diagonally, Galaxy S24 Ultra's screen size is 6.8 inches in the full rectangle and 6.8 inches accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
  6. Titanium is only applied on the device frame. Frame does not include volume and side keys.
  7. Compared to Galaxy S23 Ultra.
  8. Colour availability may vary depending on country or carrier.
  9. AI Zoom is applied to distances between digital zoom lengths. Accuracy of results is not guaranteed.
  10. Results may vary depending on light condition and/or shooting conditions including multiple subjects, being out of focus or moving subjects.
  11. 3x and 5x distances are optical zoom. 2x and 10x distances are optical quality zoom.
  12. 2x zoom must be enabled in the Camera Assistant app settings. Camera Assistant can be downloaded from the Galaxy Store.
  13. 8K video will need to be watched on a device that supports viewing 8k video.
  14. 100X Space Zoom includes 10x optical quality zoom and 100x digital zoom with Super Resolution technology. Zoom distances past 10x zoom may express some image deterioration.
  15. Certain applications may not support Super HDR.
  16. Tone suggesting feature in Chat Assist requires a network connection and Samsung Account login. Must meet length requirements to activate feature. Service availability may vary by language. Accuracy of results is not guaranteed.
  17. Arena Breakout © Proxima Beta Pte. Limited. All Rights Reserved. All other trademarks, logos, and copyrights are property of their respective owners. Available for purchase in Samsung Galaxy Store and other app stores in select countries.
  18. Snapdragon branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
  19. Vapor Chamber installed on Galaxy S24 Ultra is 92% larger than that of Galaxy S23 Ultra.
  20. AP performance improvements shown compared to Galaxy S23 Ultra. Actual performance will depend on user environment, conditions and pre-installed software and applications.
  21. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect research between 2023.11.25-2023.12.15 in US and UK with pre-release versions of SM-S921, SM-S926 and SM-S928 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave network.
  22. Based on Samsung internal lab test conditions with pre-release version of given model connected to earphone via Bluetooth under default settings over LTE. Estimated against battery capacity and measured current over battery power consumption during video playback (video file resolution 720p, saved on device) and audio playback (mp3 file, 192kbps, saved on device with LCD display turned off), respectively. Actual video and audio playback times vary by network connection, settings, file format, screen brightness, battery condition and many other factors.
  23. The Dynamic AMOLED 2X display on Galaxy S24 Ultra received a certification from VDE Germany for 100 percent Mobile colour Volume in the DCI-P3 colour range, which means your images aren’t washed out and you’ll get unbelievably vivid colours regardless of differing levels of brightness. The display can achieve peak brightness of up to 2600 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 5,000,000:1 contrast ratio to make your mobile experience more immersive.
  24. Wired transfers from Android™ devices require the receiving device to have Android™ 4.3 or later and the sending device to have Android 4.3™ or later. Transfers can be completed without a cable through a wireless connection. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have Android™ 4.0 or later. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. Data and content available for transfer may vary by transmission method.
  25. Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data and content available for transfer may vary by transmission method.
  26. It is recommended to use a wired connection when transferring diverse sets of data at once.
  27. Galaxy Buds2 Pro, Galaxy Watch6 Classic and Galaxy Tab S9 sold separately.
  28. Available on devices with Android OS 10 (Q OS) or later and One UI 2.1 or later. Supported PCs include Samsung Notebooks and Galaxy Books including Qualcomm-based PCs released in 2020 or later and Windows PCs from other manufacturers running Windows 10 2004 version or later that have Intel version 22.50.02 Bluetooth drivers or later and Intel version 22.50.07 Wi-Fi drivers or later.
  29. Galaxy Tab S9 sold separately.
  30. When file sharing using QR codes and contacts, up to 1,000 files can be transferred at a time. Individual files must be less than 3GB, and up to 5GB of data in total can be transferred per day. Links expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require an internet connection.
  31. Knox Matrix is supported on Galaxy smartphones and tablets One UI 6.0 or above. Availability may vary by country or region.
  32. Terms and conditions apply. Availability may vary by carrier, country or region. Check device trade-in eligibility on the Trade-in page.
  33. All accessories sold separately.
  34. Measured diagonally, Galaxy S24 Ultra's screen size is 6.8 inches in the full rectangle and 6.8 inches accounting for the rounded corners, Galaxy S24's screen size is 6.2 inches in the full rectangle and 6 inches accounting for the rounded corners and Galaxy S24+'s screen size is 6.7 inches in the full rectangle and 6.5 inches accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
  35. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 3880mAh for Galaxy S24, 4755mAh for Galaxy S24+ and 4855mAh for Galaxy S24 Ultra. Actual battery life may vary depending on network environment, usage patterns and other factors.
Page Description
Explore Galaxy S24 Ultra with Snapdragon 8 Gen 3, 200MP camera, 5G support, and up to 1TB storage. Perfect for high-performance mobile users. Buy Now!
Page Title
Samsung Galaxy S24 Ultra
Keywords
samsung galaxy s24 ultra
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/vodacom/shopping/galaxy-s24-ultra