The term "Persons with communication barriers" refers to persons who are Deaf, hard of hearing, deaf, hearing impaired, Deafblind and speech impaired.
Vodacom National Relay Service (NRS)
How to use the Vodacom Video Relay Service (VRS)
Introduction
What is the Video Relay Service (VRS)?
Steps to take before using the Video Relay Service (VRS)
How to make a Video Relay call
Support information
The NRS is available to registered Vodacom Post-paid and Pre-paid customers who are hearing- and speech impaired and Deaf persons using SA Sign Language.
The NRS enables you to contact hearing people of 3rd parties such as businesses or organisations and family and friends. You can now do this on your own without asking someone for assistance.
We have introduced a new voicemail option for Deaf and hearing impaired persons whereby callers will not have the option to leave a voicemail. The new option allows callers to get a message to leave a SMS when you do not answer your phone or your phone is off. This voicemail option is only available to registered Deaf and hearing impaired customers. To request it, send an email to [email protected]
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Specific needs
Special contract smart phone deals
Customers with communication barriers (Deaf, hard of hearing, deaf, hearing impaired, Deafblind and speech impaired) who prefer to not use voice calls shouldn't have to pay for unnecessary voice costs.
Therefore we have monthly contract deals consisting of only data and SMS.
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Specific needs
How to get the deals
Available at Vodacom shops - ask in-store about the deals
For more information send an e-mail to [email protected]
Special SMS bundles for persons with communication barriers
We have created a SMS bundle price plan, suitable for you, giving you more value and ensuring you stay connected when you purchase an SMS bundle, you receive an extra SMS bundle, FREE of charge.
As a person with a disability, your device will be prioritised when you book it in for repairs (depending on the nature thereof). During the book-in process, remember to inform the consultant that you're a person with a disability so that they can prioritise your repair.
Register your disability (Voluntary)
Stay in the know
Find out about as they become available.
How to register your disability (voluntary)
The VodaPay app Select - My Account and Register or edit disabilities
Vodacom WhatsApp (082 009 8624): Say 'Hi' to start the chat Select Main Menu, Specific Needs, Disability Menu and Register your disability
Benefits of registration
Receive queue priority in stores Receive priority for phone repairs Access special contract (the general application process apply) Benefit from ad-hoc data campaigns Access dedicated customer services Access specialised services
Page Category
Services
Page Title
Specific Needs - Persons with communication barriers
Keywords
specific needs, persons with communication barriers
🐣 Crack the Clue. Score the Prize. Only at Vodacom World.
Get ready for an egg-straordinary adventure this Easter
At Vodacom World, Midrand!
From 24 to 26 April, bring the whole family and join us for a fun-filled Easter Egg Hunt – packed with surprises, excitement, and epic prizes waiting to be discovered.
🎁 What’s up for grabs?
You could win:
📱 Samsung Galaxy S25 – worth R19,999
🍏 Apple iPhone 16e – worth R16,999
🎮 PlayStation 5 – worth R13,699
🤖 Xiaomi Robot Vacuum E10 EU – worth R3,399
…plus tons of instant prizes hiding in plain sight!
🛍️ How to enter:
Simply shop for R299 or more at Vodacom World between 24 and 26 April – and you’re in
Zone 1 - Vodacom Shop, Samsung, HONOR, Google, vivo, TECNO, PlayStation, Gammatek, Microsoft Zone 2 - Xiaomi, Apple & OPPO Zone 3 - HUAWEI Zone 4 - Mugg & Bean Restaurant Zone 5 - Learning Labs - Take advantage of our tech learning opportunities. Zone 6 - Sensory Theatre - Coupling sensory experience with technological innovation. Zone 7 - Connection Lab - Cutting edge spaces to help start-ups and SMEs to collaborate and grow. Zone 8 - Activation Arena - See the latest tech and digital attractions. Zone 9 - Business Experience Centre - Take part in B2B engagements or host meetings and customer presentations.
Page Category
Services
Page Description
Vodacom World - Vodaworld offers all your cellphone requirements under one roof. Contact details - Coffee connexion.
Page Title
Vodacom World Contact Details
Keywords
Vodaworld,Vodacom,Vodacom World ,Midrand,Cellular ,Shopping,about , about vodacom world, why visit vodacom world
Activate International Roaming on Vodafone World to roam in three world zones with your Vodacom SIM card. Get fixed, rates for voice, SMS and data. Deactivate services when you arrive back in South Africa.
Page Title
International Roaming Cost, Activation, Services & Rates
